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Make Your Project Parcel Friendly and Reduce Identity Theft

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As online shopping becomes more popular and deliveries to buildings increase, so does the risk of your project being targeted for theft.

Installing a parcel locker and intelligent mailbox reduces the risk of your building's occupants being exposed to parcel theft and identity theft.

There are more than two million parcels delivered every day in Australia, and this is expected to grow by a further 20 per cent during the next 12 months.

Most time-poor people these days aren't available to receive and sign for their deliveries, opting instead for them to be left somewhere “safe” in the building.

Unfortunately, opportunistic parcel thieves take advantage of this, and have been known to follow delivery drivers around to see where parcels are being left.

In many cases, parcels are left in building lobbies and thieves simply gain access by waiting for an occupant to enter or exit—and within seconds the parcels are stolen.

Australia Post received more than one million complaints last year about lost and missing parcels alone.

Not only are parcels stolen but increasingly the information on the packaging is used to harvest personal identification.

One of the most successful ways that criminals harvest identification is via mail and parcels.

On average it takes fewer than seven days for organised crime gangs to misuse stolen identity.

A fake call to a parcel recipient is then set up and normally starts with a sentence such as, “For security reasons, may we start with your date of birth?”

This information is then used to set up credit cards and bank accounts, with an average theft of more than $10,000.

▲ My Parcel Locker are leading the way in reducing the risk of mail and parcel theft by providing proven Australian-made delivery solutions that can be customised to suit any project.
▲ My Parcel Locker are leading the way in reducing the risk of mail and parcel theft by providing proven Australian-made delivery solutions that can be customised to suit any project.


Identity theft is a two billion dollar-a-year business run by organised crime in Australia, with organisations such as IDCARE, based on the Sunshine Coast in Queensland, set up to assist victims.

IDCARE founder professor David Lacey is a world leader in this area, a professor of cyber security at the University of the Sunshine Coast and a former executive director of the Australian Crime Commission.

In addition, companies such as My Parcel Locker are leading the way in reducing the risk of mail and parcel theft by providing proven Australian-made delivery solutions that can be customised to suit any project.

My Parcel Locker’s in-house IT developers have placed so much emphasis on cyber-security that the US Embassy in Canberra is among their clients.

All software and firmware are developed locally as are the sensor bars, wiring looms and circuit boards, ensuring lockers are free from spyware and reducing the risk of future cyber attacks and data breaches.

In addition, all devices undergo extensive testing prior to installation and My Parcel Locker provides full integration of their custom parcel lockers, refrigerated lockers and intelligent mailboxes.

The parcel delivery process is simple: the courier enters the delivery into the secure parcel locker and a message is automatically sent to the recipient telling them they have a parcel for collection, along with a QR code they scan to retrieve their parcel.

▲ Parcels requiring signatures are electronically signed for by the parcel locker and all movements are fully logged.
▲ Parcels requiring signatures are electronically signed for by the parcel locker and all movements are fully logged.


Intelligent mailboxes are also part of the delivery solution. The mailboxes are keyless and are opened via a PIN code, fob or directly from your mobile phone. Every time mail is delivered or collected, the recipient receives a notification.

This ensures mail is collected on a regular basis and users only go to their mailbox when there is a mail delivery.

The intelligent mailboxes make it difficult for mail theft as there are no locks to pry open and the heavy-duty stainless steel catch engages with the electronic lock to secure the mailbox door.

Intelligent mailboxes provide a high-tech look for buildings and reduce the risk of identity theft as a result of mail theft.

My Parcel Locker’s seven-day support team ensures that all parcels are delivered safely and securely, and building occupants can collect parcels at a time that suits them—allowing building managers to get on with their jobs rather than having their lobbies turned into makeshift collection centres.

Building managers grapple with receiving parcels, finding places to store them and tracking down parcel recipients. This comes at a cost of between $3 and $5 per parcel, allowing five minutes to manage each parcel—not to mention the increased risk for management.

My Parcel Locker provides a four-year rental plan from $61 per week (6-door locker) including all support and a buy-out option that can be taken up at any time.

The rental plan makes it easy to have a parcel locker installed within six weeks of completing a simple rental agreement and paying a 20 per cent deposit.

My Parcel Locker is at the forefront of automated parcel acceptance, with an expansive national network.

Consumers in Melbourne, Sydney, Brisbane, Gold Coast, Perth, Canberra and Adelaide are already benefiting from lockers in their apartment buildings and businesses.

My Parcel Locker is independent, allowing access to all couriers and delivery agents. In addition, My Parcel Locker's accountable security monitoring provides peace of mind for the building and the consumer.

Click here to find out how My Parcel Locker’s delivery management solutions can provide the future of package acceptance for you.


The Urban Developer is proud to partner with My Parcel Locker to deliver this article to you. In doing so, we can continue to publish our free daily news, information, insights and opinion to you, our valued readers.

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Article originally posted at: https://theurbandeveloper.com/articles/make-your-project-parcel-friendly-and-reduce-parcel-and-identity-theft