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Proptech Helps Developers Handle New Loading Dock Security Risks

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The security risk profile of busy urban developments has become more complex with the risks posed by Covid-19.

The risk profile now extends beyond the physical risks posed by unauthorised vehicles, to include the risks associated with the drivers, contractors and others arriving at the loading docks who may be Covid-positive.

Managing these risks requires visibility of those organisations seeking access to the loading docks as well as the ability to record specific individuals that arrive and spend time onsite .

MobileDOCK provides a solution with an efficient, automated and controlled process of connecting the site with its community of tenants and their suppliers, carriers and drivers.

This Australian-developed property technology has been delivering benefits to a range of urban developments for more than a decade, with clients including Barangaroo, Westfield, ICC, David Jones, Emporium, Melbourne’s 80 Collins Street and Collins Arch, Auckland’s Commercial Bay and Msheireb Downtown Doha in Qatar.

MobileDOCK provides the same benefits that air traffic control provides an airport, allowing the site to configure specific rules that determine and control which transport carriers, drivers or contractors have access to the site, at what times, and for how long.

With a focus on the site’s community and the flexibility to determine and configure rules that are specifically suited to its requirements, MobileDOCK can provide benefits to every site.

How are you ensuring the physical safety of your site?

▲ The security risk profile of busy urban developments has become more complex with the risks posed by Covid.
▲ The security risk profile of busy urban developments has become more complex with the risks posed by Covid.


MobileDOCK manages the physical security of urban developments by allowing the site to automatically approve all authorised carriers, drivers, and contractors requesting access—and also by intelligently restricting access only to delivery parties specifically approved by tenants.

Sites can also stipulate specific rules around driver identification and credentials, the size and weight of vehicles allowed, types of loads or products allowed and even the times of those deliveries.

MobileDOCK customers use these capabilities to shape the arrival of deliveries around site-based constraints—such as curfews and loading dock capacity—as well as to improve site amenity by removing congestion, along with improving safety and security.

MobileDOCK’s web-based service and open APIs can be used in conjunction with licence plate recognition systems to gather additional information about each delivery—facilitating cross-references to other security systems as required to identify vehicles of interest.

How are you ensuring the bio-security of your site?

▲ Sites can also stipulate specific rules around driver identification and credentials, the size and weight of vehicles allowed.
▲ Sites can also stipulate specific rules around driver identification and credentials, the size and weight of vehicles allowed.


As workers return to office-based environments, there is an increased focus on ensuring that their work places are Covid-safe—and this focus should extend to the drivers and contractors accessing the site through loading docks.

MobileDOCK manages the bio-security risks of urban developments by allowing the site to confirm when the booking is being requested whether the driver is working for an organisation that has appropriate Covid-safe plans or similar.

Upon arrival at the loading docks, MobileDOCK can be used to capture the drivers contact details, record their temperature and other observations of their well-being.

These details can used in Covid-related contact tracing to identify who has conducted each delivery or service and what tenants were affected.

MobileDOCK provides a secure, efficient platform to significantly improve the physical and bio-security of each site whilst also realising additional benefits such as reducing congestion and improving the overall amenity of each site.

Start controlling the physical and bio-security of your site find out how MobileDOCK can deliver benefits for your development.


The Urban Developer is proud to partner with MobileDOCK to deliver this article to you. In doing so, we can continue to publish our free daily news, information, insights and opinion to you, our valued readers.

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Article originally posted at: https://theurbandeveloper.com/articles/mobiledock-proptech-loading-dock-security-urban-development